Shipping

We offer a number of options for delivery including;

  1. Royal Mail - Standard Delivery - 3-4 Working Days - £3.50 (2nd Class)

  2. Royal Mail - Express Delivery - 1-2 Working Days - £4.50 (1st Class) - orders must be placed before 1PM

  3. Express Next Day Guaranteed Before 1pm (excluding weekends) - £13.99 - orders must be placed before 1PM

(All of the above delivery options cover Mainland UK only)

Free Delivery

We offer free Standard Delivery on orders above £50, use code FREESHIPPING50

International Shipping

We now offer shipping to the USA. Shipping is charged at £20 and this must be selected at checkout.

Orders for International shipping must be a minimum of £40, orders below this amount will be cancelled and refunded.

Processing Time

Please note orders are only dispatched Monday - Friday.

During our busy periods we may require an additional working day to process.

Delayed Orders

We now offer the chance to purchase your confetti and delay the shipping date. Preferred dispatch date must be specified at checkout. Please note we do not dispatch on Saturday, Sundays or Bank Holidays.

Returns Policy

We strive to ensure you are satisfied with your purchase. Please note that we only offer exchanges for items returned within 14 days of purchase. Items must be in their original condition, unused, and with all tags and packaging intact.

No refunds will be provided. If you need to exchange an item, please contact our customer service team with your order details.

Thank you for understanding our policy.

More detail on our returns policy…

Please note that we do not accept returns on any of our confetti products.

This policy is in place for the following reasons:

  • Each confetti item is made to order, which means returned products may not be suitable for resale.

  • Once the item leaves our hands, we can’t verify how it has been stored or handled. This introduces a risk of damage or degradation that prevents us from reselling it.

  • To help customers make confident choices, we offer a confetti sample service. This allows you to preview the product before committing to a full purchase.

In the unusual event where a return is accepted a restocking fee will be deducted from the refund.